Last updated: April 13, 2026 · Effective date: April 13, 2026
Right Image Digital ("Gig," "we," "our," or "us") operates the Gig mobile application and related websites (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information. By using the Service, you agree to this Privacy Policy.
The Service is operated by Right Image Digital, the data controller for personal information processed through the App. Contact: isaac@rightimagedigital.com.
With your permission, we collect your device's precise or approximate location to show nearby providers and display your general location to potential customers. You can disable this in your device settings at any time.
With your permission, we access your camera and photo library so you can upload profile pictures and service photos.
If you enable push notifications, Expo issues a push token we store to deliver message and activity alerts.
If you purchase the one-time Trusted membership (or pay the application fee), your payment is processed by Stripe, Inc. directly — we do not receive or store full card numbers. We do store your membership status, the amount and date of your payment, and Stripe's transaction identifiers.
If you participate in the referral program, we store your referral code, the user who referred you (if any), the referral rewards you have earned (an earnings ledger), and any payout records. To pay out your earnings we use the peer-to-peer payment handle (e.g., Venmo, PayPal, Cash App, or Zelle) you choose to provide in your profile. See Section 4 of our Terms of Service for how the referral program works.
Where GDPR or UK GDPR applies, we process personal data on these legal bases: (a) performance of a contract (to provide the Service you request, including the Trusted membership and referral program), (b) consent (for push notifications, marketing, precise location), (c) legitimate interests (security, fraud prevention, product improvement), and (d) legal obligation (including tax reporting on referral earnings).
We do not sell your personal information. We disclose information only as described below.
Your name, profile photo, bio, social links, Trusted status, ratings, reviews, service listings, and approximate location are visible to other users of the Service to facilitate connections.
We use the following third parties to operate the Service. Each receives only the data they need for their function:
| Processor | Purpose | Data Shared |
|---|---|---|
| Railway (hosting) | Backend infrastructure | All app data processed server-side |
| Firebase / Google (Auth) | Social sign-in, phone auth | Auth tokens, email, phone |
| Expo | Push notifications, build delivery | Push tokens, device info |
| Voyage AI | Generate embeddings for semantic search | Service titles, descriptions, search queries, user bios |
| Pinecone | Vector database for search | Embeddings (not raw text) |
| Anthropic (Claude API) | Auto-translation of user-generated content | Bios, service titles/descriptions, messages, reviews — translated on demand |
| Stripe | Trusted membership payment processing | Payment-card details handled by Stripe directly; we receive membership status and transaction identifiers |
| Apple / Google | Platform services (App Store, Maps) | As required by the platform |
These processors are contractually required to use your data only for the purposes we specify and to maintain appropriate security.
We may disclose information when we believe in good faith it is necessary to (a) comply with law, subpoena, or court order; (b) protect the rights, property, or safety of Gig, our users, or the public; (c) investigate fraud or violations of our Terms; or (d) respond to a government request.
If we are involved in a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership.
| Data Type | Retention |
|---|---|
| Account & profile | Until account deletion |
| Messages | Until you or the other party deletes, or account deletion |
| Membership payment & referral-earnings records | Retained as required for financial, tax, and audit purposes (typically 7 years), even after account deletion |
| Ratings & reviews | May persist after your account is deleted (anonymized) to preserve trust signals |
| Logs & usage data | Up to 24 months |
| Tax/transaction records | As required by law (typically 7 years) |
We use encryption in transit (TLS) and at rest, hashed passwords, parameterized database queries, role-based access controls, and regular security reviews. No system is 100% secure; you use the Service at your own risk. Promptly notify us at the email above if you believe your account has been compromised.
You have the right to (a) know what personal information we collect, use, and disclose; (b) request deletion; (c) request correction; (d) opt out of sale or sharing (we do not sell or share for cross-context behavioral advertising); (e) limit use of sensitive personal information; and (f) not be discriminated against for exercising these rights. Submit requests to the email above. We will verify your identity before responding.
You have the right to access, rectify, erase, restrict processing, object to processing, withdraw consent, and data portability. You also have the right to lodge a complaint with your local supervisory authority. International transfers of your data are made under appropriate safeguards (Standard Contractual Clauses where applicable).
Nevada residents may direct us not to sell certain personal information. We do not sell personal information as defined by Nevada law.
The Service is intended for users 18 years of age or older. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us personal information, contact us and we will delete it.
We are based in the United States. When you use the Service from outside the U.S., your information may be transferred to and processed in the U.S. and other countries where our service providers operate. By using the Service, you consent to such transfers.
The Service does not respond to Do Not Track signals. We do not track users across third-party websites for behavioral advertising.
We may update this Privacy Policy from time to time. Material changes will be announced in the app and/or by updating the "Last updated" date above. Your continued use of the Service after changes take effect constitutes acceptance of the updated policy.
Right Image Digital
Email: isaac@rightimagedigital.com